Huawei P Smart Pro - Forgotten access code

Warning: proceed with caution

Performing a hard reset involves advanced steps that can be risky for your smartphone. Follow each instruction carefully, as making an incorrect selection could result in data loss or other unintended consequences.

How to regain access to your device with a hard reset recovery mode

Forgetting your phone’s PIN or pattern can be frustrating. Unfortunately, you cannot reset your code without unlocking the device first. A hard reset is the only solution, as it removes the PIN or pattern and restores the phone to factory settings.

Important: a hard reset will erase all data on your device, including apps, photos, and files. Ensure you are prepared for this data loss before proceeding.

1. Turn off your phone and wait a few seconds.
2. Press and hold the Volume Up and Power buttons until the bootloader screen appears.
3. Use the volume buttons to navigate to Wipe data/factory reset and press the Power button to confirm.
4. On the confirmation screen, select Yes or Wipe data/factory reset again and confirm with the Power button.
5. Wait for the reset process to complete as your device erases all data and reboots.
6. Once the reset is finished, set up your phone from scratch, regaining access without the previous PIN or pattern.

Tips to proceed safely

• Check for backups: ensure all important files are backed up before starting this process.
• Follow instructions precisely: any errors during the reset could cause issues.
• Seek assistance if unsure: if you’re uncomfortable performing these steps, contact your phone’s support team for guidance.